Meet the Global Patient Services Team
Leadership
Trude Haecker, MD
Medical Director
Cathy Timko, MSN, CRNP
Senior Director Specialty Services,
Global & National Patient Services
Latifa Bjiguel
Access Manager, Global & National Patient Services
I also speak: Arabic and French
Macy Matthews
Specialized Business Sr. Manager
Cindy Reilly, RN, BSN
Nurse Manager, Global & National Patient Services
Lara Sader
Physician Practice Manager, Global Patient Services Clinic
I also speak: Arabic and French
Support Staff
Megan Andrews
Office Administrator
Global Patient Services Clinic Providers
Claudia Ferran, MD
Attending Physician
I also speak: Spanish
Morgan Mirth, CRNP
Nurse Practitioner
Global Patient Services Clinic Staff
Mariam Abdullah, MS RD LDN
Clinical Inpatient Dietitian
I also speak: Arabic
Joy Anderson, MA
Medical Assistant
Bisan Lama
Patient Services Representative
I also speak: Arabic
Molly Thompson, MSW
Social Worker
Global Patient Services Clinic Subspecialty Nurses
Heather Dorris, RN
Registered Nurse
Enelida “Nellie” Gomez, RN
Registered Nurse
I also speak: Spanish
Patient Relations Specialists
Salam Alsyrawan
I also speak: Arabic
Hadeer Mahmoud
I also speak: Arabic
Huda Massarueh
I also speak: Arabic and Hebrew
Fakhereldeen Mohammed
I also speak: Arabic and Nubian
Clinical Coordinators
Kristian Elmer, RN, BSN
Clinical Nurse Coordinator – Intake
Rachel McVeigh Duffy, RN, BSN, MSN
Clinical Nurse Coordinator - Intake
I also speak: Spanish
Teena A. Kallarakal, MSN, RN, CPNP-PC
Clinical Nurse Coordinator - Intake
I also speak: Malayalam
Michele Lipka, MSN, CRNP
Clinical Nurse Coordinator – Intake
Meg Ann Maguire, RN, MS, CPNP-PC
Clinical Nurse Coordinator – Case Management
Patricia McElroy, RN, BSN
Clinical Nurse Coordinator – Case Management
Caryn Robinson, BSN, RN
Clinical Nurse Coordinator - Case Management
Alison Rockey, MSN, CRNP
Clinical Nurse Practitioner Coordinator - Intake
Kaitlyn May Rolston, MSN, RN, CPN
Clinical Nurse Coordinator – Case Management
Jennifer Shuttlesworth, RN, BSN
Clinical Nurse Coordinator – Case Management
Michele White, RN, BSN
Clinical Nurse Coordinator – Case Management
April Willard, MSN, CRNP, NNP-BC
Clinical Nurse Coordinator – Case Management
Transport Coordinator
Patricia Larkin, RN, BSN, CCRN, PHRN
Transport Nurse/Coordinator
Global Patient Services Intake team
Noemi Almonte
Intake Coordinator
I also speak: Spanish
Anali Pagano
Intake Coordinator
I also speak: Spanish
Global Patient Services Access team
Mirna Abbas
Access Coordinator – Case Management
I also speak: Arabic and French
Dina Bakr Abdalla
Access Coordinator - Intake
I also speak: Arabic
Eassa Faheem
Access Coordinator – Case Management
I also speak: Arabic and German
Irena Lala
Access Coordinator – Case Management
I also speak: Albanian and Italian
Ohaila Mustafa
Access Coordinator – Case Management
I also speak: Arabic
John M, Neiswander
Access Coordinator – Intake
I also speak: Spanish
Kevin J, Watson
Access Coordinator – Case Management
Operations Team
Christina Flaherty
Data Coordinator
Neethu Mukkadan
Operations Coordinator, Global Medicine
I also speak: Malayalam
Jade Perry
Operations Coordinator, Team Lead
Marquita Williams
Operations Coordinator, Global Medicine